Privacy Policy

A legal disclaimer

Last updated: May 9, 2026

1. Introduction

Cane Stree ("we", "our", "the firm") is committed to protecting the privacy and personal information of all visitors to our website and clients who engage our services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have in relation to your data.

This policy applies to all personal information collected through our website, client intake forms, scheduling tools, and any other means by which you interact with our firm.

We operate primarily in Trinidad and Tobago, and this policy is drafted in accordance with the Data Protection Act of Trinidad and Tobago (2011). Where clients or visitors are located in other jurisdictions, we make reasonable efforts to honour equivalent protections.

2. Who We Are

Cane Stret is an accounting and advisory practice operated by qualified professionals and registered to provide accounting, tax, and business advisory services in Trinidad and Tobago. For any privacy-related queries, we can be reached at:

Email: info@canestreets.com

3. What Information We Collect

We collect personal and business information through three points of interaction. When you visit our website, we automatically collect technical data such as your IP address, browser type, device, and pages visited, along with cookie data as described in Section 9. When you submit an enquiry or complete our client intake form, we collect contact details, business information including industry, legal structure, tax registration status, and financial overview, as well as details about your current record-keeping arrangements and any outstanding regulatory matters. When you engage our services, we collect all information necessary to deliver the agreed accounting, tax, or advisory service on your behalf, including financial records, tax identification numbers, payroll data, and supporting documentation. In all cases, we collect only what is reasonably necessary for the purpose for which it is provided

4. How We Use Your Information

We use the information we collect for the following purposes:

To respond to enquiries and schedule consultations
To assess your needs and provide a proposal for services
To perform accounting, bookkeeping, tax preparation, payroll, and advisory services on your behalf
To communicate with you regarding your engagement, deadlines, and deliverables
To comply with our professional and regulatory obligations
To issue invoices and process payments
To improve our website and client experience
To contact you about relevant services, updates, or deadlines — you may opt out of marketing communications at any time

We do not use your information for automated decision-making or profiling.

5. Legal Basis for Processing

We process your personal information on the following legal bases:

Performance of a contract — where processing is necessary to deliver the services you have engaged us to provide
Legal obligation — where we are required to process or retain information to comply with tax, regulatory, or professional standards obligations
Legitimate interests — where processing is necessary for the operation and improvement of our practice, provided your rights are not overridden
Consent — where you have explicitly agreed to receive marketing communications or to the use of non-essential cookies

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

Service providers and platforms — we use third-party tools including form collection, scheduling accounting software. Each of these providers processes data on our behalf and is subject to their own privacy and data security policies

Tax and regulatory authorities — we are required to submit information to the Board of Inland Revenue (BIR) and other relevant authorities in the course of providing tax and compliance services

Professional network — where an engagement requires the involvement of legal, credit, insurance, or other specialist professionals, we will share only the information necessary for that purpose, and only with your knowledge and agreement

Legal requirements — we may disclose information where required to do so by law, court order, or regulatory authority.

7. How Long We Retain Your Information

We retain client records for a minimum of seven years following the completion of an engagement, in accordance with our professional obligations and the requirements of tax authorities in Trinidad and Tobago. Website enquiry data that does not result in an engagement is retained for a maximum of twelve months.

Where you have requested deletion of your information and no legal or regulatory obligation prevents us from doing so, we will action that request within thirty days.

8. How We Protect Your Information

We take reasonable and appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. These measures include:

Secure cloud storage via Microsoft OneDrive with access controls
Password-protected client folders and documents
Encrypted email communication where possible
Restricted access to client data within the firm on a need-to-know basis
Regular review of our data handling practices

No method of transmission over the internet is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

9. Cookies

Our website uses cookies to support its functionality and to help us understand how visitors use the site. Cookies used may include essential cookies necessary for the site to function, and analytical cookies that help us improve the site experience. You may adjust your cookie preferences through the cookie banner displayed on your first visit to the site.

Third-party tools embedded on our site may also set their own cookies, governed by their respective privacy policies.

10. Your Rights

Subject to applicable law, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information, where no legal obligation requires us to retain it
Withdraw consent at any time, where processing is based on consent
Object to processing based on legitimate interests
Lodge a complaint with the relevant data protection authority in your jurisdiction

To exercise any of these rights, please contact us at info@canestreets.com

We will respond within thirty days.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy, please contact us:

Email: info@canestreets.com